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Shipping + Returns

Shipping Policy

We offer domestic shipping within Australia via Australia Post. The cost of delivery is calculated according to the total weight of your order. Delivery costs are as follows:

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up to 500g - $10.95

above 500g to 1kg - $12.95

above 1kg to 3kg - $14.95

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We endeavour to ship your order out as soon as possible, but many of our products are made to order, so please allow 1 to 5 business days for your order to dispatch. Once your order has been dispatched, you will receive an Australia Post tracking number, which you can use to check for updates on your order.

 

​​Delivery times may vary depending on your location within Australia, but expect most deliveries to occur 2 to 6 business days after dispatch.

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We currently do not offer international shipping, but please keep an eye out, as we hope we can offer this in the future!

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Local Deliveries

We are delighted to offer free local delivery to the following Victorian postcodes:

 

3082, 3087, 3088, 3089, 3090, 3091, 3094, 3095, 3099, 3751, 3752, 3754, 3757​​

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If your delivery address is within one of these postcodes, you will be able to select 'Free Local Delivery' at the checkout. Please allow 1 to 5 business days for local deliveries.

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Market Pickups

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We frequently attend markets within Melbourne, so you are more than welcome to pick your order up from one of our markets to save on shipping! Head to our 'Markets' tab to see where you can find us next. If you wish to pick up your order from a market, please select 'Market Pickup' with your desired market from the delivery options at the checkout.

Returns Policy

While we do not offer refunds for any change of mind returns, we will happily exchange your item, so long as it is sent back to us in unused condition, within 14 days of purchase. Please note, that you will need to cover any shipping costs for change of mind returns.

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We strongly encourage you to measure your devices before purchasing from our laptop and eReader sleeve range, as we will be unable to offer a refund for an incorrect size - unless we have provided an item that is drastically different from the measurements listed in the product description. If you need further clarification with our sizes, please get in touch before purchasing.  

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If you believe that you have received a faulty or defective item, please contact us and we will happily arrange a remedy for you. 

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Please note, that we are not responsible for any damage caused to your items after purchase. Please follow the recommended care instructions in our item descriptions to help extend the life of your products. We are not responsible for any damage caused by washing machines or laundry products. 

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